JCM Pharmacy - The Original Small Town Global online mail order pharmacy.
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JCM Pharmacy, The Original Small Town Global mail order pharmacy.
Our Mission
JCM Pharmacy strives to make high quality and affordable medication available to people all over the world through discreet, professional, and courteous service.

About Us
Established in 1962 as a single story storefront 'mom' and 'pop' neighborhood pharmacy in Singapore.   We've since slowly but surely expanded our privately owned company that now operates 45+ pharmacies in South East Asia in India, Malaysia, Singapore, Thailand, and Vietnam, each branch owned and operated by a family member.   We now also have shipping/product/logistics centers in 4 countries: Singapore, Thailand, the United Kingdom, including our main shipping center in Mumbai, India: supplying our own pharmacies and also exporting world class generic Indian pharmaceuticals worldwide.  We are completely funded by internal capital and proudly do business the old fashioned way, without a single cent of financing or debt.  JCM Pharma is fully bonded and licensed to export pharmaceuticals by the FDA Maharashtra of the Government of India.

We are licensed to export pharmaceuticals by the FDA Maharashtra of the Government of India.

We went online in 1998 with a single computer and dial up internet connection, focusing on the sales of prescription skin creams (doing business under the name: RxCreams.com).   At present, we export more than 1,500 different medications of all drug categories.  Our internet order center is unique in that each sales desk is occupied by an actual pharmacist.  More than a decade later this department has tens of thousands of regular and repeat customers worldwide in more than 70 countries.   Our formula for continued success has been a simple one... reasonably priced quality medications and personalized service.   Our goal has always been to preserve that neighborhood pharmacy feel, where you are familiar with your pharmacist, and each interaction is one of mutual trust and understanding.  For new customers, try us and you'll see.   For our regular customers, welcome back, as always.  Feel free to leave us some feedback on our feedback blog:

JCM Pharmacy Customer Feedback and Reviews

Products
We ship out products manufactured by major global pharmaceutical companies such as: Abbott, AstraZeneca, Bayer, GlaxoSmithKline, Johnson and Johnson, Ortho-McNeil, Roche, Sanofi, Schering-Plough, Stiefel Labs, etc. in India, Malaysia, and Singapore.  These are the same firms that you know 'from home' but more often than not, their overseas pricing on the exact same products are lower than in their home markets.  We also ship out Made in India medications from Indian multinational pharmaceutical firms such as Ajanta, Aventis, Cadila, Cipla, Ipca, Parex, Ranbaxy, RSM Pharma, Sun Pharma and others. These manufacturers have been certified and licensed by the local FDA and also export and license their drugs in all major markets, approved by various FDA organizations worldwide.  All medications will arrive in the original manufacturer blister packs, and in most cases we will not ship cardboard packaging to save on volume weight (and postal/shipping costs).

Payments
We accept all major credit and debit cards, which includes any credit, debit, gift, or prepaid card with an American Express, Discover, Mastercard, or Visa logo through our various merchant accounts.  We also accept payment via payment services such as Alert Pay / Payza, Dwolla, Google Checkout/Google Wallet, Netspend, OK Pay, PayWeb, Paxum, Pecunix, RedPass, Serve, Skrill/Moneybookers and Square Cash.  We also accept payments by Bitcoins (BTC).  Payments can also be made through MoneyGram and W. Union transfers.   In addition, we are one of the few online pharmacies that accepts US origin bank to bank (ACH) transfers (including mobile payments).  We also have the capacity to accept cash deposits at eight different US banks, and SWIFT transfers to one Hong Kong Bank, one India bank, and one Singapore bank.  Just select the payment method you prefer in the order form and that's how we will bill you

Shipping and Shipping Terms
Upon receipt of payment, orders will be shipped out the next mailing day (which is typically within 24 hours and at most within 72 hours if you order on a Friday night). 

  • All packages are mailed out via first class registered air mail.   Shipping is free and included in all pricing for your convenience.  The average shipment time frame, including customs clearance time (both outbound and inbound) is around 15-20 mailing days to most countries. 
  • EMS shipping is available for an additional $25 per package (but not recommended as your local customs service may still delay your order). 
  • We operate 365 days a year with no working holidays.  The only time shipments can be delayed is when there is a local (Indian, Malaysian, or Singaporean) postal/public holiday. 
  • Tracking numbers will be emailed to customers within 48 hours of mail out, or as soon as any particular shipping day's numbers are entered into our system.   Please be patient with this as we deal with hundreds of outbound packages every single day.
Guarantees and Refunds
Everyone says satisfaction is guaranteed.   We say so as well but we back it up with execution.   Any order that customers feel may be lost will be refunded in full until arrival if it goes over 30 days from the time of mail out.   If you aren't satisfied with the product or service, just let us know.  We are more than willing to refund you in full, provide you with full or partial store credit, or reship your order should you choose that option. 

Customer Service and Support
All emails and inquiries will be answered within one business day, often sooner in real time.   You can email us at cs@jcmrx.es    Our backup email address is jcmrx@yandex.com if you feel like your emails (or our emails) aren't getting through or getting filtered out as junk mail or spam.   Our Skype contact name is: Jcm.service  Our Line ID is also: Jcm.service   If you have any comments or suggestions for improvement you'd like to share with us, we're always listening, feel free to write us. 
 

 
JCM Pharmacy - bricks and mortar since 1962.  Online since 1998. (1999 logo shown here)
Bricks and mortar since 1962.  Online since 1998.
JCM Pharma Ltd, Plot No.A-231, Road No.9, Wagle Industrial Estate, Thane 400604, Mumbai, India
1998-2018 JCM Pharmacy 1998-2018 All Rights Reserved.